Reference

GRIS108 Legal: Read Before Opening Your Account

GRIS108 Legal terms set out how account access, personal data, wallet records and policy requests work for you in Indonesia.

Account termsData requestsPolicy accessIndonesia conditions
GRIS108 GRIS108 Legal: Read Before Opening Your Account
POLICY HELP PATH

Contact Us About Legal Questions

A clear contact path helps you resolve Legal questions without sending private details through random channels.

Account policy route Open the support link after signing in and state whether your question concerns Legal…
Wallet record query For DANA, OVO, GoPay or QRIS records, mention the wallet name and account date…
Change request Ask for a data correction or policy clarification from the account support route.
RECORDS AND CONTROL

Protect Your Account Records Under Legal Terms

Our Legal process is designed around traceable account records rather than vague requests. We separate account identity, wallet activity and policy correspondence, then use the details already attached…

Data handling

We use the account details you provide to operate access, check requests and connect wallet records to the right account.

Cookie choices

Cookies may support sign-in continuity and account navigation.

Account security

Phone verification is part of the access check before account use.

Record retention

We retain account, wallet and policy records for the period needed to administer the account and respond to requests.

Who to contact

Send Legal questions through the support link connected to your signed-in account.

Requesting changes

You can ask us to correct account details or explain how records are used.

Find Legal Answers Before You Open

These Legal answers cover the questions we expect you to ask before creating or using a GRIS108 account in Indonesia. If your situation is more specific, use the account support route and describe the exact policy point, access step or record you want us to check.

GRIS108 Legal covers account access, phone verification, personal data, cookies, wallet records, retention and requests to correct or discuss account details. It also explains how to contact us about these matters.

Access depends on local law. Check the conditions displayed during account opening and do not continue if the service is unavailable in your location. Our support route can clarify a policy wording question.

Legal records may connect DANA, OVO, GoPay or QRIS activity with your account history so we can identify a transaction-related request. Ask through support if you need a specific record explained.

You can ask about account details that appear incorrect or incomplete, including contact information used during registration. Send the request from your account support route and complete an ownership check if requested.

Cookies can support sign-in continuity and movement through account pages. If you want details about a cookie connected with your access, contact us through the policy support route.

Use the support link inside your signed-in account and specify the records you want discussed, such as wallet history or verification details. We may confirm ownership before responding to protect your data.

Send an account closure question through the signed-in support route and identify the account concerned. We will explain the applicable steps and any records that must be retained under the policy.