Reference

GRIS108 Privacy Policy for Your Account Data

GRIS108 Privacy Policy puts your account, wallet and device choices in plain view before you open an account.

Clear data purposesWallet record accessMobile privacy choices
GRIS108 GRIS108 Privacy Policy for Your Account Data
REQUEST HELP DIRECTLY

Ask About DANA or QRIS Records

A clear support route helps you ask what a privacy record means without repeating your account story.

Account access If your phone verification stalls, contact us through the signed-in support path.
Wallet receipt For a DANA, OVO, GoPay or QRIS receipt question, send the transaction reference shown…
Privacy request Ask for access, correction or deletion through the same support route.
HOW RECORDS STAY CONTROLLED

Secure Your Account Data on Mobile

We handle privacy through practical account controls rather than broad promises. The mobile browser path can record device and session signals used to keep your sign-in secure, while…

Account collection

We collect details from your account step, phone verification and support messages.

Cookies and sessions

Cookies and session signals help the mobile browser remember access choices and detect unusual sign-in behaviour.

Sign-in security

Phone verification and device checks help us distinguish your account activity from an unfamiliar session.

Record retention

We retain account, support and payment-status records for the period needed to operate the account, trace a bank transfer or…

Access and correction

You can ask which account or device records we hold, request a correction, or ask whether deletion is available.

Contact path

Use the support channel shown inside your account for privacy questions.

Browse Privacy Policy Answers

These answers address the privacy questions you may have before opening an account or checking a wallet status. We keep the process tied to your verified account, explain the reason for each request and apply access conditions where local law permits. For a case-specific answer, use the support path shown after sign-in.

It covers account creation, phone verification, mobile browser sessions, cookies, support messages and payment-status records from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

We use the linked phone number to create and verify your account, protect sign-in requests and confirm that a privacy request comes from you before records are accessed or changed.

Yes. A wallet or bank reference can be stored with your account so we can trace a receipt, check a pending status or answer a support request without requesting your wallet password.

You can ask through the signed-in support channel. Include your linked phone number and the records you want to access; we verify your identity before sharing account or device data.

Send a correction request through account support with the affected field, such as a phone detail or wallet reference. We check the request against your verified profile before making an update.

Retention depends on the purpose: account operation, sign-in security, payment tracing, dispute handling or legal duties. We remove or restrict records when the applicable need ends.

Ask through the account support path and explain which records you want deleted. We assess the request against account, payment and legal needs; access remains where local law permits.